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You've made a great choice by selecting Philips Lifeline as your medical alert service provider!
Now, let our Customer Support website provide you with helpful information regarding your Lifeline Service. Here you can find Frequently Asked Questions about products, services and billing. You can also find photos, diagrams and videos to help you connect or reconnect the Lifeline Service if you have moved to a new home, received a replacement unit, or changed phone service types. Browse through these pages to find answers to commonly asked questions. If you have any questions and would like to speak with us, please call Customer Service at 1-800-635-6156.

 

Connecting the Lifeline Service Product and Service Support Billing Support Contact Us
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Product and Service
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Philips Lifeline Affiliations
VNAA
Caregiver
MedicAlert Foundation