Customer Support

You’ve made a great choice by selecting Philips Lifeline as your medical alert service provider!

Now, let our Customer Support platform provide you with helpful information regarding your Lifeline service.

To find support for your product, please select from one of the two options below. Does your medical alert system require a power cord only to connect? Or does it require a Phone Jack or Modem in addition to a Power Cord (i.e., you see ports on the back to insert a phone/modem cord)?

For Brain Fitness or Philips Lifeline response app support, please contact Customer Service at 800-635-6156.