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Glossary Terms

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Age-Related Conditions
Physical conditions (for example congestive heart design, coronary artery disease, arthritis, macular degeneration, osteoporosis) which limits an individual's mobility and for which the Lifeline can provide multiple benefits.
Assistive Devices
Devices which can be used to activate the Lifeline system as an alternative to the Personal Help Button to help users with limited physical ability live life to the fullest. Examples of assistive devices include:
  • Pillow Switch that can be pinned to a pillow and activated by a controlled head movement.
  • Wobble Switch can be activated by gross body or head movements coming from any direction.
  • Rocker Lever Switch is activated by gross hand, arm or body movements or by a mouth or head stick.
  • Sip or Puff Switch that is activated by sipping or puffing on a tube depending on whether there is breath control or respiratory control.
  • P-Switch which is activated by minimal movement detected by small sensors (set by the user) and that can be placed on any part of the body capable of minimal motion.
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Battery Testing
The CarePartner Basic Unit or Telephone with Reminders will conduct a daily check of the status of its back-up battery to ensure that the unit will function in the event of a power outage.
Back-Up Power Supply
Each CarePartner unit is equipped with a rechargeable internal back-up battery that provides either 15 or 24 hours of stand-by power supply in the case of power failure or accidental disconnection from the home electrical outlet.
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Caregiver
Someone who is deeply concerned and/or takes direct responsibility for the care and well-being of a loved one, family member or friend.
CarePartner Telephone
The special telephone unit that works with the Lifeline Personal Help Button to provide protection to subscribers. This specially designed telephone also offers several useful and convenient features for everyday living including the ability to play personalized reminders.
CarePartner Basic Unit
The basic speakerphone unit that works with the Lifeline Personal Help Button to provide protection to subscribers. The basic unit easily connects to any regular telephone.
Classic Pendant Personal Help Button
One of two fully waterproof Personal Help Buttons available to Lifeline subscribers. Designed to look like a piece of jewelry and is worn attractively as a pendant.
Closed-Loop Protocol
Lifeline's time-tested approach to response which ensures that the help requested has been provided to the Lifeline subscriber. The Lifeline Response Center follows up in a timely manner to ensure that help has arrived after it has been dispatched.
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Emergency Service Providers
Local community resources such as police, fire and ambulance that will be dispatched by the Lifeline Response Center depending on the nature of the need for assistance.
Enunciated Dialing
Announces each number dialed as it is pressed, facilitating correct dialing for the visually impaired or those with manual dexterity issues.
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High-Volume Speakerphone
Each CarePartner unit is equipped with a high-output speakerphone with adjustable volume settings helping those with hearing limitations. The speakerphone allows for clear, two-way communication over a broad distance between the subscriber and the Lifeline Response Center. The speakerphone can also be used to allow for hands-free phone conversations.
Hearing Aid Compatible
The CarePartner Telephone with Reminders comes with a hearing aid compatible headset that can be used by subscribers with telephone-compatible hearing aids.
Heart-Related Conditions
Physical conditions (congestive heart disease, coronary artery disease, hypertension) which limit an individual's mobility and for which the Lifeline can provide multiple benefits.
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Inactivity Timer service
This optional service notifies the Lifeline Response Center if the subscriber has not checked in within the selected time period either every 12 or 24 hours.
Incident
An incident is any time the Lifeline Response Center dispatches assistant to the Lifeline subscriber's home. Assistant could be individuals identified by the subscriber as responders, typically neighbors, friends and family or could be emergency service providers such as local community police, fire or ambulance depending on the situation.
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Large Button Keypad
Large high-contrast, illuminated keypad makes dialing easier on the CarePartner Telephone with Reminders. The raised #5 key helps orient visually impaired subscribers to dial correctly.
Life line
The original and most trusted personal alarm service is spelled "Lifeline" - one word.
Lifeline with Reminders
Allows the recording of up to six (6) personalized voice reminders. Reminders can be recorded remotely, and in any language, by a standard touch tone telephone. The reminders can be set to be played daily, once a week or just once. Each message can be up to 30 seconds in length.
Lifeline Response Center
The facilities at which all calls for assistance are received. The Response Centers are staffed at all times by highly trained Personal Response Associates.
Lifeline Care Plan Agreement
The enrollment form that is used to collect the critical information on each new subscriber that is used to insure that the right help can be quickly dispatched when help is needed.
Limited Mobility Conditions
Physical conditions (paralysis, neuromuscular disease such as Parkinson's, MS, Cerebral Palsy, amputation, osteoporosis) which limit an individual's mobility and for which the Lifeline can provide multiple benefits.
Low Battery Warning
All Lifeline CarePartner units will automatically alert the Lifeline Response Center when the CarePartner unit's back-up battery is low.
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Medical Alarm
Another popular term for Lifeline's personal emergency response service, the most trusted service of its kind for 30 years.
Medical Alarms
Another popular term for Lifeline's personal emergency response service, the most trusted service of its kind for 30 years.
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Notify
An individual that the subscriber wants notified by Lifeline whenever the subscriber needs assistance. Those specified can be a family member or healthcare provider who wants to be informed of the subscriber's well being.
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Other Physical Challenges
Physical conditions (such as paralysis, MS, Parkinson's Disease, other neuromuscular disorders, amputation, visual impairments) which limit an individual's mobility and for which the Lifeline can provide multiple benefits.
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Personal Emergency Response System
Another popular term for Lifeline, the system trusted by more subscribers and caregivers than any other.
Personal Emergency Response Service
Another popular term for Lifeline, the system trusted by more subscribers and caregivers than any other.
Personal Help Button
The completely waterproof button/pendant worn by Lifeline subscribers which is pressed to call for assistance.
Personal Response Associate
One of a team of highly trained dedicated individuals who is there to answer the call of Lifeline subscribers, 24 hours a day, 365 days a year.
PHB
Another term for Personal Help Button.
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Remote Call Answering
Subscribers can use the Lifeline CarePartner Unit's speakerphone to answer incoming telephone calls just by pressing their Personal Help Buttons after the phone has rung two times. Eliminates the need for the Lifeline subscriber to get up to answer the phone.
Reminders Service
Allows the recording of up to six (6) personalized voice reminders. Reminders can be recorded remotely, and in any language, by a standard touch-tone telephone. The reminders can be set to be play daily, once a week or just once. Each message can be up to 30 seconds in length.
Responders
Responders are the first people the Lifeline Response Center will contact to come to the aid of the subscriber, unless the need for emergency service personnel such as police, fire or ambulance is indicated. Responders may be relatives, friends, neighbors or people living with the subscriber, but they should be close enough to be able to come to the aid of a subscriber quickly.
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Senior Alarm
Another popular term for Lifeline, the system trusted by more subscribers and caregivers than any other.
Senior Alarms
Another popular term for Lifeline, the system trusted by more subscribers and caregivers than any other.
Senior Medical Alarm
Another popular term for Lifeline, the system trusted by more subscribers and caregivers than any other.
Senior Medical Alarms
Another popular term for Lifeline, the system trusted by more subscribers and caregivers than any other.
Slimline Personal Help Button
One of two fully waterproof Personal Help Buttons available to Lifeline subscribers that are used to call for help with a simple press. Can be worn as either a pendant or on the wrist like a watch.
Smoke Detector (special Lifeline Smoke Detector)
A specially designed device that provides an alert that a fire may have started in the home by initiating the standard audible alarm as well as automatically activating a special call for help to the Lifeline Response Center.
Subscriber
An individual who is being monitored by Lifeline's personal emergency response system. There are more than 500,000 subscribers being protected by Lifeline at any given time!
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TelAssure prompt
Gently reminds subscribers to check in with the Lifeline Response Center once a month.
Two - Way Voice communication
Each CarePartner Telephone or the CarePartner Basic Unit has a built-in speakerphone that is activated when the subscriber presses their Personal Help Button. This allows the Lifeline Response Center's Personal Response Associate to speak to anyone in the home without the need for the household phone to be picked up. This two-way voice communication helps determine what kind of assistance is required and speeds the process of getting the right help to the subscriber.
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Unit
Refers to either the CarePartner Telephone or CarePartner Basic Unit. The Lifeline equipment which has many useful functions and which, when activated by a Personal Help Button, puts subscribers in touch with the Lifeline Response Center.
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VoiceAssist
On either the CarePartner Telephone with Reminders or the CarePartner Basic Unit friendly voice prompts clarify and instruct subscribers and caregivers in a friendly, reassuring manner. For instance when the subscriber presses their personal help button the CarePartner unit will reassure the subscriber by repeating a few times "Help Call in process, please wait" acknowledging that help will be on the way.
VoiceClock
Another feature of the special CarePartner Telephone with Reminders provides the convenience of announcing the day, time, and optionally the date, at the press of a button.
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Time for a Medical Alarm?  
Lifeline means peace of mind. My grandmother fell out of her bed a while ago before we got the Lifeline system and fortunately did not injure herself but…it’s a real comfort to know your system is in place now. Clara R.