Choose the medical alert service preferred by millions of seniors
Numbers don't lie. Philips Lifeline is the leading provider of medical alert services, having served over 6 million subscribers during our three decades of experience. That experience has earned us the trust, respect, and recommendation of more than 65,000 healthcare providers—maybe even yours. What's at the root of that trust?
Reliability
If you develop a plan to live at home, and put Philips Lifeline Medical Alert Service into that plan, you can have confidence that when you need help, we will connect you to our 24/7 Response Center and send help based on your specific needs whether it is emergency services, a neighbor, or a loved one. How can we be sure? That's how we staff our Response Center, with trained Personal Response Associates. Our Response Center is company-owned and supported with a back-up Call Center, so you can count on us to be there and get you help quickly. At home, our equipment is self-checking and notifies the response center if it detects a power failure or low battery.
Why should you worry about that?
Additionally, Philips Lifeline is a registered manufacturer with the U.S. Food and Drug Administration (FDA). This means that we are held by the FDA to rigorous and stringent quality standards and requirements. You can feel confident that the button you press and the communicator that sends your help signal, have been designed and developed with the same FDA standards that apply to comparable Philips imaging equipment used in hospital operating and trauma rooms.
Not all medical alert providers source their equipment from FDA registered manufacturers so they are not held to the same quality control processes required by the FDA. Philips Lifeline is a high-quality, reliable service that will be there for you when you need it most.
What's more, Lifeline is available in every community across the country.
Experience
For more than 35 years, we've focused on creating products to help seniors live independently at home, including the original medical alert service. Other devices may come around, like cell phones, but only a medical alert service is always accessible in an emergency—or able to immediately redial if your call doesn't connect on the first try.
Innovation
We continue to develop new services, such as Lifeline with AutoAlert, the only pendant-style Help Button that automatically places a call if it detects a fall and you're unable to push your button.
Lifeline's engineering team also focuses on purpose-built products. While other medical alert services may attempt to incorporate less specific equipment, or equipment that's been designed for other purposes, Philips Lifeline designs every product, interface, and device to meet the needs of our customers and the reliable, high-quality response services we offer.
Flexibility
Pay for service on a monthly basis, just while you need it. We won't ask you to sign a long-term contract, confront hidden costs, or buy special equipment.
